Wiebd's Privacy Policy — Your information is secure

01 What Information We Collect

We collect certain information when you register and use wiebd's services. This data is used solely to provide you with the best experience. Under wiebd's Privacy Policy, collected information falls into two main categories.

Information provided directly: Information you provide directly — such as your name, mobile number, email address, and date of birth at registration. Copies of your national ID or passport submitted during KYC verification also fall into this category. This data is required to verify your identity and secure your account.

Automatically collected information: When you browse wiebd, certain technical information is collected automatically, including your IP address, device type, browser details, and browsing patterns. This data is used to improve site security and the overall user experience.

02 How We Use Your Information

Wiebd uses collected data only for the specific purposes it was gathered for. Our core privacy principle is simple: your information is used for the purpose it was given, nothing more.

• Account Management: Your information is used to create, manage, and secure your wiebd account.
• Service provision: Your information is necessary to operate gaming, betting, deposit, and withdrawal services smoothly.
• Verification: Your information is used for identity verification to comply with KYC and AML (Anti-Money Laundering) policies.
• Contact: Your information is used to send important notifications, promotional offers, and security alerts.
• Service improvement: wiebd analyzes your usage patterns to continuously improve our services.
• Fraud prevention: Information is used to detect suspicious activity and keep accounts secure.
• Legal Obligations: To comply with applicable laws and regulations, information may be provided at the request of authorities.

03 Data Storage & Security

Wiebd follows industry-leading standards to protect your data. Our multi-layered security system ensures your information stays safe at all times.

• SSL/TLS Encryption: All data transfer is secured with 256-bit SSL encryption, ensuring banking-grade security.
• Secure servers: Data is stored on servers protected by international-standard firewalls and intrusion detection systems.
• Regular audits: Regular security audits (penetration testing) are conducted by third-party security experts.
• Access Controls: Only authorized personnel can access necessary information. All access is logged.
• 24/7 monitoring: wiebd's security team monitors the system around the clock to detect any unusual activity.

04 Sharing Information with Third Parties

Wiebd does not sell or rent your personal information to third parties. In certain limited circumstances, however, some information may need to be shared.

• Payment processors: Necessary financial information is shared with authorized payment partners to complete deposits and withdrawals.
• Game providers: Minimal necessary information may be shared with third parties to operate games. These partners also adhere to strict privacy policies.
• Legal Obligations: Information may be disclosed within legal limits in response to a court order or request from a regulatory authority.
• Fraud prevention: In cases of serious fraud, information may be shared with relevant law enforcement authorities.

05 Cookie Policy

Wiebd uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help wiebd remember your preferences.

• Essential Cookies: These cookies are essential for the website to function properly. They maintain your login session and ensure site security.
• Functional cookies: These cookies remember your language preference, login details, and personal settings.
• Analytics cookies: This cookie is used to analyze which pages users are viewing in order to improve our services.
• Marketing cookies: This cookie is used to show you relevant promotions. You can disable it if you wish.

You can delete cookies or reject new cookies from your browser settings. However, disabling some essential cookies may cause certain wiebd services not to function properly.

06 Your Rights

Under wiebd's Privacy Policy, you have full rights over your own data. We respect those rights and are committed to fulfilling any request you make.

• Right to access information: You can request to know what information wiebd holds about you at any time.
• Right to correction: If any of your information is inaccurate, you may request a correction.
• Right to deletion: Under certain circumstances, you may request deletion of your information.
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You have the right to object to the use of your information for specific purposes.

07 Minor Protection

Wiebd is strictly for users aged 18 and above. We do not collect data from or provide services to minors. Our Privacy Policy enforces this without exception.

• Age is verified by checking date of birth at the time of registration.
• If an account belonging to a minor is identified, it is closed immediately and no information is retained.
• If a parent discovers an account registered under their child's name, they can contact wiebd's support team to report it.

08 Data Retention Period

Wiebd does not retain data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: Up to 5 years during and after account closure, as required by law.
• Transaction information: Retained for up to 7 years in accordance with financial regulations.
• KYC Documents: Stored in accordance with legal obligations after verification is complete.
• Cookies & log files: Usually deleted within 90 days to 1 year.

After a specified period, information is securely deleted or anonymized so that it can no longer be used to identify you.

09 Policy Changes

Wiebd may update this Privacy Policy from time to time, due to regulatory changes or service expansions. We will notify you of any significant changes.

• You can check the "Last Updated" date at the top of this page to see when the policy was last changed.
• Members will be notified of significant changes via registered email or app notification.
• The revised policy will take effect from the date of publication.
• If you do not agree to the new policy, you will be given the option to close your account.

10 Contact us

If you have any questions about this Privacy Policy or any requests regarding your data, please contact wiebd's customer support team.

• Email: [email protected]
• Support hours: 7 days a week, 24 hours
• Response time: Typically within 24–48 hours

We take any complaint or concern about your data with the utmost seriousness. wiebd is committed to operating with full transparency and accountability.